Headquartered in Texas City, TX and also providing traditional commercial roofing & waterproofing services Brazos Urethane, Inc. specializes in Polyurethane insulation products, more specifically open and closed cell insulation.

In a forward-thinking move over a year ago, Brazos made the switch to paperless safety & production reporting. However, the solution they had in place wasn’t tailored to suit their business, didn’t provide an easy way to gain insights, and came with a hefty per-user price tag.

Workers will now use Harness on their mobile device to conduct & document weekly toolbox talks as well as complete a two-part daily report that includes a comprehensive safety plan for the tasks of the day to be done in the morning. The second part of the report completed in the afternoon records weather conditions and production-related info that can be reviewed in real-time.

The Problem:

Brazos Urethane has grown steadily from a small company operating in South Texas to a sprawling operation with offices in Arizona, California, Louisiana, and Georgia. Sprayfoam is a high performing product capable of producing substantial energy savings combined with air-sealing, all in one product. It is essential that the product is installed safely and properly to realize the best possible performance and ultimate customer satisfaction. With the expanding scope of their operations, Brazos needed an easy way for their field staff to plan for safety and submit reports that could be reviewed by safety staff, project managers, company executives, and customers. At first, they attempted to use a generic application combined with Google drive storage.

“Brazos Urethane is a prime example of a company that had outgrown their homegrown electronic process. said Tom Whitaker, CEO Harness Software. “It was unscalable & expensive. There was also no way for them to create dashboards to ensure that best practices were being followed because reports were essentially fillable PDF’s and not true electronic forms.”

Unless they made a change, Brazos faced higher costs from high per-user fees, increased likelihood of OSHA citations, higher frequency of workmanship defect claims, and more expensive insurance premiums. Not to mention, the higher risk of injury & illness amongst their workers.

The Solution:

Harness is now installed on the mobile devices of each Brazos foreman and superintendent. These workers spend less time completing paperwork while Harness ensures that complete & accurate information is being captured while keeping safety top of mind.

Brazos’ safety director and management can view reports as soon as they’re completed and can monitor compliance with policies via customized dashboards. They can also perform periodic job site inspections and track those results by project, division, or at the individual level. The safety team or ownership now has access to the info they need to make changes and correct behavior BEFORE an incident occurs.

Harness also tracks worker training records so Brazos knows who is trained on what, when the training expires and can easily pass that info along to clients and authorities. We also store important safety documents like policies and SDS, making them available at the fingertips of field workers and subsequently eliminating the large and outdated binders of paper in company trucks.

Harness provides Brazos a dedicated customer success manager that helps them build forms, make changes, and provided ongoing training. Since Harness bills on an inclusive tiered basis, Brazos’ costs will not increase every time they add a new worker.

The Results:

Every day Harness is helping Brazo’s field workers easily evaluate and control hazards that could result in illness or injury. Management is able to closely monitor job progress and address issues before they result in delays or increased costs. Over the coming years, Brazos expects to use the analytics provided by Harness to lower their Experience Modification Rating and save significant money on their workers’ compensation premiums. Something that was not possible using their old system.

“Brazos Urethane as a company made the decision to modernize how they manage safety because they see the moral, financial, and competitive benefits. After experimentation, they realized that an enterprise-class solution like Harness was the way to go. We’re very excited to have the chance to work with them.” said Whitaker.

To Find Out How Harness Could Help Your Business Book A Demo Today!

Posted in Case Studies, Customers