KPost Roofing & Waterproofing was recently named 20th overall on the Top 100 Roofing Contractors list. The Dallas company also has the enviable title of “Official Roofer Of The Dallas Cowboys” and 2017 Contractor Of The Year. Founded in 2003, the company has grown to over 400 employees and a whopping $65M in annual revenue.
KPost founders Keith Post, Steve Little, and Jayne Williams worked for another local roofer and struck out on their own with a philosophy of creating exceptional customer experiences and a company culture based on respect & support. That philosophy continues to this day and the results speak for themselves.
KPost has dedicated health & safety staff that provide training & coaching but they were struggling to get participation from field staff, manage paperwork, and know where they should be focusing their time & attention. This led to a higher risk of incidents.
The Harness Solution
Harness worked with KPost to create customized electronic forms for job site hazard analysis, safety inspections, incident reports, and more. Coupled with our toolbox talks, training records management, and document storage features, KPost now has a single place to house all of its safety program information. All their safety stuff can be accessed anytime, anywhere from any device.
Field staff complete a weekly toolbox talk based on a topic sent out by the safety staff via Harness. They also complete a daily job site hazard analysis that covers how to avoid the risks that they might experience that day. Safety staff follow up with safety inspections to verify that safe work practices are being used.
All information submitted into Harness is fed into custom dashboards that show KPost management insights such as;
- Who is & isn’t participating in the program
- At what the rate are safety deficiencies occurring on their job sites
- What types of deficiencies are occurring along with their severities
KPost had a few objectives when they chose to use Harness to better manage their safety program.
- Reduce time spent on administration
- Increase safety program participating & compliance with policies
- Lower risk & workers compensation premiums
One year into their Harness deployment, KPost has achieved the first two objectives. They expect to achieve the third in the next two years as Harness provides the intelligence they need to further strengthen their culture of safety. For KPost, even a small reduction in their EMR will provide them with hundreds of thousands of dollars of savings each year.
“Harness helps our team complete their safety tasks easier and provides me as an owner real-time views of what’s going on. Harness is also helping us fulfill our goal of keeping our workers returning safe to their families each night.” – Steve Little, President of KPost